When you purchase MarketFabric we want you to get up and running quickly and start to get the benefits of using our business and process management software or subscribe service. We offer great support services and options so you can feel confident that help is always at hand. All registered users of MarketFabric are entitled to unlimited email support. Whenever you have a question simply
open ticket and our team will respond within 1 working day via email.
To help our users get started with using our business management software or subscription service we will answer all telephone calls regarding installation and initial loading problems free-of-charge. Thereafter if you have on-going direct support requirements you may wish to subscribe to one of our reasonably priced telephone support options.
Telephone support prices are available on our Price List page. If you subscribe to a support option when you purchase the MarketFabric software or subscription service you can receive a significant discount on the standard support price.
MarketFabric Silver
Silver Support provides access to our telephone support service for 1 year or for 10 support calls dependent on which occurs sooner. |
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MarketFabric Gold
Gold Support provides you unlimited access to our telephonic support service for 1 year. |
We also offer discounts for support renewals when your initial support period has expired.
